Orders are usually processed within 24 – 48 hours.
Delivery time depends on your location:

• Local (within district): 1–2 days

• Within Kerala: 2–4 days

• Rest of India: 3–7 days

You will receive an update once your order is shipped.

We offer easy returns and exchanges for products that meet the following conditions:

✅ Eligible for Return/Exchange

• Product damaged on arrival

• Incorrect item delivered

• Product not functioning as described

📞 How to Request a Return/Exchange

• Contact us on 9846202868 (Call/WhatsApp) within 48 hours of receiving the item.

• Our team will guide you through the return or exchange process.

⚠️ Important Notes

• Customer support is available ONLY through WhatsApp.

• Returns must be sent to our address or submitted directly at our stores.

• Certain products—such as tempered glass and small accessories—are not eligible for return once opened, due to their nature.

Once your order is shipped, you will receive an SMS or WhatsApp message with:

• Tracking ID

• Courier partner link

You can click the link to see real-time tracking updates.

You can contact our support team through:
📱WhatsApp: 9846202868
📧 Email support : support@pixelmobiles.com
🕒 Working Hours: 9:00 AM – 9:00 PM