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Terms & Conditions — Pixel Mobiles
Last Updated: December 2025
Welcome to Pixel Mobiles. By accessing or using our website pixelmobiles.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
If you do not agree with any part of these terms, please do not use our website or services.
1. General Information
Pixel Mobiles is a retailer and wholesaler of mobile accessories, spare parts, and related services.
These Terms apply to all users of our website, including customers, visitors, and service users.
2. Use of the Website
- You must be at least 18 years old to make purchases.
- You agree not to misuse the website for fraudulent or harmful activities.
- Pixel Mobiles reserves the right to modify or discontinue any part of the website at any time without notice.
3. Product Information
- We take every effort to display accurate product images, names, and specifications.
- Actual product color or variation may differ slightly due to lighting and manufacturing differences.
- Prices are subject to change without prior notice.
4. Orders & Payments
- All orders are subject to availability and confirmation.
- Pixel Mobiles reserves the right to cancel or refuse any order.
- Payment must be made using the available payment methods on the checkout page.
- Pixel Mobiles does not store or save any credit/debit card information.
5. Shipping & Delivery
- Estimated delivery time will be shown during checkout.
- Delays may occur due to courier issues, festivals, weather, or operational challenges.
- Pixel Mobiles is not responsible for delays caused by third-party courier partners.
6. Pickup & Returns
- Pickup is available only in Ernakulam town areas and Cherthala.
- Customers from other areas must courier items to our return address provided in the Returns Policy page.
- Incorrect, damaged, or defective items must be reported within 48 hours of delivery.
7. Returns & Refunds
- Returns are accepted as per our Refund and Return Policy.
- Products must be unused, in original condition, with all accessories and packaging.
- Refunds will be processed only after inspection and approval.
8. Service & Repairs
- Repair times may vary depending on spare part availability.
- Pixel Mobiles is not responsible for data loss during repair services. Customers should back up their data beforehand.
- Warranty for repairs will be informed during service booking.
9. Warranty
- Warranty (if applicable) is provided by the brand/manufacturer.
- Physical or liquid damage is not covered under any warranty.
10. Limitation of Liability
Pixel Mobiles shall not be liable for:
- Any indirect or consequential damages,
- Loss of data, revenue, or business,
- Damages caused by misuse of products or unauthorized repairs.
11. Third-Party Links
Our site may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.
12. Intellectual Property
- All content on this website—including logos, text, graphics, and images—belongs to Pixel Mobiles.
- Unauthorized use or reproduction is strictly prohibited.
13. Changes to Terms & Conditions
Pixel Mobiles reserves the right to update or modify these terms at any time.
Changes will be effective immediately upon posting on this page.
14. Contact Information
For any queries regarding these Terms & Conditions:
📞 Phone: 9846202868
📍 Location: Edakochi & Aroor
📌 Google Maps: https://share.google/EvvZOtvFP31oek4YN